Sunday, October 5, 2014

WAITING FOR GODOT AND A JET

With  time on  his  hands , peripatetic  columnist , Peter  Burleigh , passes  on  brilliant  tips  for  the  tourist   industry  in  Tunisia.


Waiting.  You know that word and you know what it means: the sheer boredom and frustration of simple, grinding, excessive and stultifying waiting is an exercise in patience that’s  hard  to  master.
 
Lonely  traveller  at  seemingly  deserted  Djerba  Airport .
Tunisia focusses the mind on how to manage the urgency and the immobility of waiting. You may think this chapter will be boring, but it’s not; read it diligently and you’ll  build character. Let  me set  out the scenario as  briefly  as  possible:  

When we arrived we had to purchase a visa. The Tunisian website says Australians could buy their visas at the airport. What we didn’t expect is for the process to take more than two hours. Our transfer bus departed without us. Our baggage ended up unclaimed and lucky not to be blown up. The visa was valid for only one week, although we had explained we were staying for two. No problem, said the Border Guy – simply buy another visa for your second week at the airport on the way out. And so it was that after our incoming experience we got to the airport three-and-a-half hours before the plane departed. We were moved around from office to office, never finding the person who could issue the visa because we usually were given incorrect  directions.  

We had to buy a visa stamp from Customs (why Customs we never found out), then backtrack all the way to our initial contact who took the stamps, instructed us to go downstairs through the entire check-in and security process and then return to the exact spot in which we were standing. Including the addition time taken to repair the baggage transport machine, it took us at least another hour to do this. Our friendly official licked the stamps, put them in our passports and stamped something opaquely Tunisian on top and sent us off to queue up at passport control, which also had two gates open for three planes-full of people.
 
We had a great deal of time to reflect on Djerba Airport. The terminal has been built with an eye on the far distant future, perhaps two or three hundred years. It has entire second floor which is 95% vacant and a giant public entrance the size of Tasmania. It has so much space (empty), so few services (no arrivals, departures or  gate numbers displayed), no restaurants etc, and only two check-in points open of twenty available, and so on and so on, that choosing the swiftest queue got to be a challenge (like ‘which thumb would you prefer to be broken?’). It was the unknown that got us; for example after an interminable wait to get to the passport check-in officer, we were next in line until he decided to walk away for an extended cigarette break. 

This experience continued relentlessly over and over again until the plane finally departed an hour and a half late. Thinking positively, if Tunisia could only harness the energy pent-up in all the waiting that people have to do to achieve the smallest thing in their country, their economy would benefit. In the copious time I had to think about it, I concluded Tunisia could inaugurate a new University to train waiters – not the people who put their thumbs in your soup, but waiters, trained professionals  you  could hire to queue for you, wait for taxis, stand around when the train or bus doesn’t turn up (oh, sorry, they’re aren’t any trains), make jobs so the Government could employ more officials, or line up for visa and wander the echoing corridors of Djerba Airport. 

As the famous Chinese philosopher Wai Teng said: All good things come to those who wait unless they die in the meantime .The Tunisians could have the world’s-best-practice centre of wait-training. There are potential spin-offs to an anti-diet industry that could use new meanings for ‘wait loss’, ‘losing wait’ etcetera, and there is already a world-famous play about ‘Waiting for Godot’. Immediately I developed a concept report complete with a tight construction timetable and submitted it to the Tunisian Government. I’m still waiting for a reply. NEXT : Back to the  Balkans.